2017 Pickle Prints  ®     -    All rights reserved.    

2017 Pickle Prints  ®     -    All rights reserved.    

(888) PIKL-PRT (745-5778)               hello@pickleprints.com               erica@pickleprints.com

 

2017 Pickle Prints  ®          All rights reserved    

Can I see a hard copy sample before you start production?

Absolutely!  Once you approve your online proof, we’re happy to mail  an actual hard-copy sample of your invitation suite.  This is a great way for you to preview exactly what your guests will see when it arrives to them in the mail.  This is also the perfect time to ensure all grammar and spelling looks perfect before we start production.  Samples are mailed via USPS  and a $10.00 processing fee will apply for each sample ordered.  For more questions about samples, please contact us.

 

Will the colors on my invitations be exactly like the one I see online?

Yes and no...  Every computer is unique, has various settings, and displays colors a little differently.  Typically, the printed colors are extremely similar to what you see online, however they may vary slightly depending on your monitor settings.  Our design programs are color-calibrated daily for graphic design to ensure we're working with appropriate color tones.  We match the printed colors to the color swatches selected at the initial consultation.  If you'd like to ensure the colors are spot on, we always recommend ordering a hard copy proof before we  begin printing to ensure everything is exactly as you have in mind.

 

Does my order include envelopes?

Definitely!  We can't imagine delivering your dream invitation without giving you something special to mail them in!  Our invitations, save-the-dates, thank-you cards and response cards include complimentary  envelopes that coordinate perfectly with the papers and colors of your invitation suite.  Address printing is also included!!

 

When are payments due?

50% of your initial estimate is due before any custom work can begin.  This serves as a retainer for our team to conceptualize the overall design as well as order materials.  The remaining balance is due at our last meeting when we deliver your final items.  

 

Can I cancel my order?

We understand that things happen, or you may change your mind after placing an order, so it is possible for you to cancel your order depending on what stage of production your item(s) are in.  If your custom items have already been set up for printing, we regret that we cannot refund any payments already made.  For more information on our cancellation policy, please contact us.

 

What if there’s an error on my order?

We take every measure to make sure this never happens!  However, if the error is our mistake, we will correct and reprint the item(s)  expeditiously.  If you accidentally made an error when ordering, we are happy to reprint the item(s) at a discounted rate from the original sale total.  

 

What forms of payment do you accept?

We are proud to accept VISA, Mastercard, Discover,  American Express, check, and cash payments.

 

Can I change the quantity of items I order?

Your estimate reflects the amount of invitations you originally estimate at our initial consultation.  You are welcome to increase or decrease this quantity at any time until materials are ordered.  Once we place the order for your custom materials (we will confirm quantities with you first), you may not decrease the amount ordered.  

 

Who is in charge or my stationery and who makes it?

We do everything in house!  One thing that makes us different is that we design, print, trim, glue and deliver your stationery back to you.  We don't outsource any part of the process, mostly so that we can keep our detail-oriented eyes on your items the whole way through.  

 

Can I also order programs, place cards, menu cards or anything else I might need for my big day?

Absolutely!  We are a one-stop shop for anything you may need to help make your wedding day shine extra bright!  If you can envision it, and it can be printed, we can do it!  By being able to get all your stationery at one place, you will be sure to have a cohesive theme that ties all the paper stocks, colors, fonts and tones together.  

 

 

Have more questions?  Contact us! We're happy to help you learn more about our process and what to expect.